Returns & Exchanges
At Damage Control Mouthguards, we prioritize your protection and satisfaction. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused, non-custom products in their original packaging.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused mouthguard and its original casing into a shipping box, ensuring the RMA number is clearly marked on the exterior.
Ship the Item
Send your package to our quality control facility using a trackable shipping method to ensure it arrives safely for inspection.
Inspection and Refund
Once our team verifies the product's condition, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
